Federal Student Aid, an office of the U.S. Department of Education: Proud sponsor of the American mind. Federal Student Aid, an office of the U.S. Department of Education: Proud sponsor of the American mind.

Complete Counseling

Due to extended system maintenance, the StudentLoans.gov website is unavailable from 3 a.m. until 3 p.m. ET on Sunday,
November 18, 2018. You may not sign master promissory notes, complete counseling or TEACH Grant processing flows, or
submit Loan Consolidation applications or Income-Driven Repayment Plan requests.
Please attempt to log in to the website after the outage period ends.

We apologize for any inconvenience this outage may cause and appreciate your understanding and patience while we
complete this important activity.

Exit Counseling

What is Exit Counseling?

Exit counseling provides important information to prepare you to repay your federal student loan(s).

If you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program, you must complete exit counseling each time you:

  • Drop below half-time enrollment
  • Graduate
  • Leave school

Note: The FFEL Program ended June 30, 2010 and no new loans have been made under the FFEL Program after that date.

Complete Exit Counseling

Who should complete this?

  • Students who have received a subsidized, unsubsidized or PLUS loan(s) under the Direct Loan Program or the FFEL Program, must complete exit counseling each time they drop below half-time enrollment, graduate, or leave school.

How long will it take?

The entire counseling process must be completed in a single session. Most people complete counseling in 20-30 minutes.